Skip to content

South Coast Veterinary Management Solutions

Veterinary Practice Management Consulting, Let Me Be The Key To Your Solutions

Home
About
Services
Recruiting Jobs Currently Hiring For
- Job Listings
California Required Harassment Prevention Training
Compassion Fatigue Training for Veterinary Hospitals
Speaking Engagements
Blog
South Coast Veterinary Management Solutions YouTube Videos!
Cat Friendly Practice ®
Back to Basic HR Items/New HR Managers Tool Kit
OSHA Support Links
Disaster and Mishap Planning for Veterinary Hospitals
Managing Emotions to Be a Better Leader
Webinar Contact Form
Testimonials
Contact Me!

QR Code Melissa Tompkins-Lewis, BS, CVPM

Published February 20, 2023 at 1080 × 1080

Leave a ReplyCancel reply

Facebook

Facebook



		
		
			
					
					
							
			
			

				
					
						
							southcoastvetsolutions						

													
										
			428		
				
				915			
									
						
					

												
		I am a Certified Veterinary Practice Manager with over 20 years of practice management experience offering veterinary management consulting services	
									

			

		

			

	
		
	

		
			
						
		
			

					
					
				
					southcoastvetsolutions			
		
			

			

							
					
						View Instagram post by southcoastvetsolutions					
									
			
			

									
													
																Mar 14							
											
				
				
			

			
				
					Open post by southcoastvetsolutions with ID 17874333357437288				
							
		

		
			
		
	


		
		
			

									
						Last weekend I lectured at the Oregon Veterinary Medical conference!

I gave six lectures and it was a lot of fun. It was a long day, but I had a great audience. I realized that I completely forgot to get a picture of my last session which was completely full! 😁

Corvallis Oregon was also a beautiful place and I enjoyed my dinner at Squirrels tavern

#southcoastvetsolutions
#cvpmsuperpower
#professionalspeaker
#vetmed #oregonvetconferenfe
						
							...
						
					
				
				
											
								
		
					
		4	
	
		
					
		0	

													
					
									
			
		
	

	


	

		
			
						
		
			

					
					
				
					southcoastvetsolutions			
		
			

			

							
					
						View Instagram post by southcoastvetsolutions					
									
			
			

									
													
																Mar 11							
											
				
				
			

			
				
					Open post by southcoastvetsolutions with ID 18062482442338372				
							
		

		
			
		
	


		
		
			

									
						My March SCVMS Webinar is near to my heart, focusing on end-of-life care and client communication.  

Pet euthanasia is something that most veterinary hospitals do regularly and yet it is something that we don`t always teach our team how to communicate about it compassionately.  

Bond-Centered Transition is an approach to transition care that prioritizes both the patient and the family. It uses the human–animal bond as the foundation to create a peaceful, respectful environment that honors the emotional and physical needs of all involved. This more recent approach re-energizes the compassionate side of transition care to include the veterinary team, patient and the family by utilizing communication skills, environmental changes, sensory processing and much more.

This is a good webinar not only for the leadership team, but for the entire team to watch. 

Presented by Sumitra Price, RVT, CVPM, CCFP

Thursday, March 12th. 

�10 am PST

Can`t watch it live? Register anyway and I will send out the recording after the webinar.

Register here

https://lnkd.in/gDCT3RJx
						
							...
						
					
				
				
											
								
		
					
		5	
	
		
					
		0	

													
					
									
			
		
	

	


	

		
			
						
		
			

					
					
				
					southcoastvetsolutions			
		
			

			

							
					
						View Instagram post by southcoastvetsolutions					
									
			
			

									
													
																Feb 22							
											
				
				
			

			
				
					Open post by southcoastvetsolutions with ID 18110118982676419				
							
		

		
			
		
	


		
		
			

									
						WVC 2026 that`s a wrap! 

I had a great time at the conference. I gave 4 hours of lecture and had a wonderful audience.

I made some new friends, connected with some old ones and had an overall great time! 

#southcoastvetsolutions
#cvpmsuperpower
#professionalspeaker
#vetmed 
#wvc2026
smallbusinessowner
veterinarymedicine
mswarrior
hrprofessional 
phrca 
scvmswebinars
catfriendly
						
							...
						
					
				
				
											
								
		
					
		20	
	
		
					
		2	

													
					
									
			
		
	

	


	

		
			
						
		
			

					
					
				
					southcoastvetsolutions			
		
			

			

							
					
						View Instagram post by southcoastvetsolutions					
									
			
			

									
													
																Feb 18							
											
				
				
			

			
				
					Open post by southcoastvetsolutions with ID 18071433344176268				
							
		

		
			
		
	


		
		
			

									
						Last session of the day at WVC 2026! 

So excited to spend a few hours with Rhonda Bell learning everything about social media!! 

#southcoastvetsolutions
#cvpmsuperpower
#professionalspeaker
#vetmed#wvc2026
						
							...
						
					
				
				
											
								
		
					
		16	
	
		
					
		2	

													
					
									
			
		
	

	


	

		
			
						
		
			

					
					
				
					southcoastvetsolutions			
		
			

			

							
					
						View Instagram post by southcoastvetsolutions					
									
			
			

									
													
																Feb 15							
											
				
				
			

			
				
					Open post by southcoastvetsolutions with ID 18126247024552434				
							
		

		
			
		
	


		
		
			

									
						Okay year number three! I`m speaking at WVC Las Vegas!

If you`re here please join my sessions. I speak Sunday at 9:00 and Monday at 10:00 and 11:00.

I love being able to connect with so many Veterinary professionals at conferences like this. 

I love my job and all of the veterinary professionals that I get to help. 

#southcoastvetsolutions
#cvpmsuperpower
#professionalspeaker
#vetmed 
#veterinarymanagement
smallbusinessowner
veterinarymedicine
mswarrior
hrprofessional 
phrca 
cvpm scvmswebinars
catfriendly
WVC2026
						
							...
						
					
				
				
											
								
		
					
		33	
	
		
					
		1	

													
					
									
			
		
	

	


	

		
			
						
		
			

					
					
				
					southcoastvetsolutions			
		
			

			

							
					
						View Instagram post by southcoastvetsolutions					
									
			
			

									
													
																Feb 12							
											
				
				
			

			
				
					Open post by southcoastvetsolutions with ID 17893403865409553				
							
		

		
			
		
	


		
		
			

									
						Yesterday I did Communication training at Temecula Valley Animal Hospital! 

It was a lot of fun and the team was so engaging and interactive. 

I love creating training presentations specific to whatever the hospital needs help with. 

#southcoastvetsolutions
#cvpmsuperpower
#professionalspeaker
#vetmed 
#veterinarymanagement
smallbusinessowner
veterinarymedicine
mswarrior
hrprofessional 
phrca 
cvpm scvmswebinars
catfriendly
						
							...
						
					
				
				
											
								
		
					
		11	
	
		
					
		0	

													
					
									
			
		
	

	


	

		
			
						
		
			

					
					
				
					southcoastvetsolutions			
		
			

			

							
					
						View Instagram post by southcoastvetsolutions					
									
			
			

									
													
																Feb 4							
											
				
				
			

			
				
					Open post by southcoastvetsolutions with ID 18433691230114886				
							
		

		
			
		
	


		
		
			

									
						Attention veterinary practice mangers/practice owners, does setting fees drive you crazy? 

Please join my webinar when Shannon Cameron RVT, CVPM presents on "Why 5% Isn`t the Fix" and what we really need to be doing to maintain profitability 

Thursday, February 12th 
10 am PST

Register below

#southcoastvetsolutions
#cvpmsuperpower
#professionalspeaker
#vetmed 
#veterinarymanagement
smallbusinessowner
veterinarymedicine
mswarrior
hrprofessional 
phrca 
cvpm scvmswebinars
catfriendly

https://southcoastveterinarymanagementsolutions.com/
						
							...
						
					
				
				
											
								
		
					
		2	
	
		
					
		0	

													
					
									
			
		
	

	


	

		
			
						
		
			

					
					
				
					southcoastvetsolutions			
		
			

			

							
					
						View Instagram post by southcoastvetsolutions					
									
			
			

									
													
																Jan 31							
											
				
				
			

			
				
					Open post by southcoastvetsolutions with ID 17964654861001551				
							
		

		
			
		
	


		
		
			

									
						15 years ago today Andrea Crabtree and I took and passed our CVPM exam!

Becoming a CVPM was a pivotal moment in my career and everything I have accomplished since then is because of this.

I`m so proud of being a CVPM and everything it stands for. Without this credential I would not have my own company and be in the role I am today ❤️

#southcoastvetsolutions
#cvpmsuperpower
#professionalspeaker
#vetmed 
#veterinarymanagement
smallbusinessowner
veterinarymedicine
mswarrior
hrprofessional 
phrca 
cvpm scvmswebinars
catfriendly
						
							...
						
					
				
				
											
								
		
					
		37	
	
		
					
		10	

													
					
									
			
		
	

	


	

		
			
						
		
			

					
					
				
					southcoastvetsolutions			
		
			

			

							
					
						View Instagram post by southcoastvetsolutions					
									
			
			

									
													
																Jan 14							
											
				
				
			

			
				
					Open post by southcoastvetsolutions with ID 17850100302621772				
							
		

		
			
		
	


		
		
			

									
						First work trip of 2026!!

I am heading to Florida for the VetPartners conference and I`m so excited because we are celebrating our 25th anniversary!

I love being part of this organization. It`s been a lot of fun meeting and networking with so many amazing Veterinary professionals. 

#vetpartners2026
#southcoastvetsolutions
#cvpmsuperpower
#professionalspeaker
#vetmed 
#veterinarymanagement
#smallbusinessowner
#veterinarymedicine
#mswarrior
#hrprofessional 
#phrca 
#cvpm #scvmswebinars
#catfriendly
						
							...
						
					
				
				
											
								
		
					
		11	
	
		
					
		0	

													
					
									
			
		
	

	


	

		
			
						
		
			

					
					
				
					southcoastvetsolutions			
		
			

			

							
					
						View Instagram post by southcoastvetsolutions					
									
			
			

									
													
																Dec 7							
											
				
				
			

			
				
					Open post by southcoastvetsolutions with ID 18104138821709883				
							
		

		
			
		
	


		
		
			

									
						For my last SCVMS webinar of the Year, I have Andrea Crabtree speaking on Veterinary leadership! 

Thursday, 
December 11th 
10 am PST

If you are not able to attend live, I will upload it to my YouTube channel. 

https://southcoastveterinarymanagementsolutions.com/put-me-in-coach-i-can-lead-veterinary-leadership/

#southcoastvetsolutions
#cvpmsuperpower
#professionalspeaker
#vetmed 
#veterinarymanagement
#smallbusinessowner
#veterinarymedicine
#mswarrior
#hrprofessional 
#phrca 
#cvpm #scvmswebinars
#catfriendly
						
							...
						
					
				
				
											
								
		
					
		7	
	
		
					
		0	

													
					
									
			
		
	

	


	

		
			
						
		
			

					
					
				
					southcoastvetsolutions			
		
			

			

							
					
						View Instagram post by southcoastvetsolutions					
									
			
			

									
													
																Dec 6							
											
				
				
			

			
				
					Open post by southcoastvetsolutions with ID 17897567520205523				
							
		

		
			
		
	


		
		
			

									
						A couple of weeks ago on my birthday weekend I had the privilege of speaking at NAVC Hive West. 

It was honestly really fun and I had a good audience. I have started giving away cat ears when present, and it was so much fun to see everybody in the audience wearing my ears ❤️

Thank you to everyone who attended my sessions.

And I also appreciated being able to have a birthday dinner on the first night of the conference and celebrate with my husband and other friends ❤️

It was my last in person conference of 2025 and since it was in Anaheim I did not have to travel far 😁

#southcoastvetsolutions
#cvpmsuperpower
#professionalspeaker
#vetmed 
#veterinarymanagement
#smallbusinessowner
#veterinarymedicine
#mswarrior
#hrprofessional 
#phrca 
#cvpm #scvmswebinars
#catfriendly
#navchivewest2025
						
							...
						
					
				
				
											
								
		
					
		14	
	
		
					
		0	

													
					
									
			
		
	

	


	

		
			
						
		
			

					
					
				
					southcoastvetsolutions			
		
			

			

							
					
						View Instagram post by southcoastvetsolutions					
									
			
			

									
													
																Nov 22							
											
				
				
			

			
				
					Open post by southcoastvetsolutions with ID 17860194765477919				
							
		

		
			
		
	


		
		
			

									
						What do I do on my 51st birthday? I attend the NAVC Hive West conference of course! 

Tomorrow I`ll be speaking in the practice management track.

At 51 years old I feel blessed to be able to do what I love for work and have a relatively good day everyday doing my job. 

I`ve worked in the veterinary field for 22 years and it wasn`t until 7 years ago that I really found my niche as a practice manager.

I have been a professional speaker for over 10 years, but becoming a veterinary practice management consultant has been the most amazing thing that I`ve ever accomplished. 

I love that I get to mix, speaking, teaching, training, and helping others all-in-one job.

I wouldn`t trade it for the world. 

#southcoastvetsolutions
#cvpmsuperpower
#professionalspeaker
#vetmed 
#veterinarymanagement
#smallbusinessowner
#veterinarymedicine
#mswarrior
#hrprofessional 
#phrca 
#cvpm #scvmswebinars
#catfriendly #navchivewest2025
						
							...
						
					
				
				
											
								
		
					
		15	
	
		
					
		4	

													
					
									
			
		
	

	


	

		
			
						
		
			

					
					
				
					southcoastvetsolutions			
		
			

			

							
					
						View Instagram post by southcoastvetsolutions					
									
			
			

									
													
																Nov 11							
											
				
				
			

			
				
					Open post by southcoastvetsolutions with ID 17855778465560024				
							
		

		
			
		
	


		
		
			

									
						11/9-11/15 is Veterinary practice manager appreciation week! 

Veterinary practice managers are some of the most amazing people that I have ever met. They are dedicated, hard working, and really care about their teams. 

I`m honored to have been part of this community for over 20 years and I`m grateful for every minute of it. 

Our field has grown so much over the past 100 years, and the best hospitals have great leadership and that typically includes a practice manager ❤️

I made this Canva image to honor every single Veterinary practice manager I know.

#southcoastvetsolutions
#cvpmsuperpower
#professionalspeaker
#vetmed 
#veterinarymanagement
#smallbusinessowner
#veterinarymedicine
#mswarrior
#hrprofessional 
#phrca 
#cvpm #scvmswebinars
#catfriendly
#veterinarypracticemanagerappreciationweek
						
							...
						
					
				
				
											
								
		
					
		8	
	
		
					
		0	

													
					
									
			
		
	

	


	

		
			
						
		
			

					
					
				
					southcoastvetsolutions			
		
			

			

							
					
						View Instagram post by southcoastvetsolutions					
									
			
			

									
													
																Nov 10							
											
				
				
			

			
				
					Open post by southcoastvetsolutions with ID 17843400528613299				
							
		

		
			
		
	


		
		
			

									
						My November SCVMS Webinar is about growing dentistry compliance in your practice! 

Gaining Dental Compliance in Your Practice (RACE 20-939589)

We are so lucky that Mary L. Berg, BS, RVT, LATG, VTS (Dentistry) is going to talk to us about how to grow this portion of our business. 

Thursday 11/13/2025
10 am PST

https://southcoastveterinarymanagementsolutions.com/gaining-dental-compliance-in-your-veterinary-practice/

If you are not able to attend live, please register and I will send the recording afterwards and put it on my YouTube Channel @southcoastveterinarymanage263

#southcoastvetsolutions
#cvpmsuperpower
#professionalspeaker
#vetmed 
#veterinarymanagement
#smallbusinessowner
#veterinarymedicine
#mswarrior
#hrprofessional 
#phrca 
#cvpm #scvmswebinars
 #catfriendly
						
							...
						
					
				
				
											
								
		
					
		3	
	
		
					
		0	

													
					
									
			
		
	

	


	

		
			
						
		
			

					
					
				
					southcoastvetsolutions			
		
			

			

							
					
						View Instagram post by southcoastvetsolutions					
									
			
			

									
													
																Oct 26							
											
				
				
			

			
				
					Open post by southcoastvetsolutions with ID 18097357207692127				
							
		

		
			
		
	


		
		
			

									
						Orange County Emergency Pet Clinic in Garden Grove just celebrated its 50th anniversary!

The hospital has helped thousands of animals during the 50 years it has been open. And I am proud to have worked with them for the past 7 years! 

We had a really fun time at the anniversary party, we had a great turnout and it was a lot of fun. 

Thank you to everyone who showed up and made this event a wonderful celebration. Thank you who made the event possible too!

And a special thank you to my sister Courtney Lutkus, the owner and event planner from Simply Radiant Events who planned the entire thing ❤️

#southcoastvetsolutions
#cvpmsuperpower
#professionalspeaker
#vetmed 
#veterinarymanagement
#smallbusinessowner
#veterinarymedicine
#mswarrior
#hrprofessional 
#phrca 
#cvpm #scvmswebinars
#catfriendly #er4yourpets
						
							...
						
					
				
				
											
								
		
					
		27	
	
		
					
		0	

													
					
									
			
		
	

	


	

		
			
						
		
			

					
					
				
					southcoastvetsolutions			
		
			

			

							
					
						View Instagram post by southcoastvetsolutions					
									
			
			

									
													
																Oct 26							
											
				
				
			

			
				
					Open post by southcoastvetsolutions with ID 18083965774983065				
							
		

		
			
		
	


		
		
			

									
						Last Sunday I had the honor of speaking at VCA California Veterinary Specialists "Elevate" CE for veterinary professionals.

In 2017, VCA California Veterinary Specialists held their first management Symposium and I had the pleasure of speaking for them.  I was thrilled to be able to do it again! 

The audience participation was great, and the other speakers were amazing. I had such a fun time.

Thank you Cassee, for inviting me to speak at your wonderful event. 

#southcoastvetsolutions
#cvpmsuperpower
#professionalspeaker
#vetmed 
#veterinarymanagement
#smallbusinessowner
#veterinarymedicine
#mswarrior
#hrprofessional 
#phrca 
#cvpm #scvmswebinars
#catfriendly
#2025elevate
#vcacaliforniaveterinaryspecialists
						
							...
						
					
				
				
											
								
		
					
		14	
	
		
					
		0	

													
					
									
			
		
	

	


	

		
			
						
		
			

					
					
				
					southcoastvetsolutions			
		
			

			

							
					
						View Instagram post by southcoastvetsolutions					
									
			
			

									
													
																Oct 19							
											
				
				
			

			
				
					Open post by southcoastvetsolutions with ID 17902261254146275				
							
		

		
			
		
	


		
		
			

									
						I had such a great time doing team building training lunch and learn at Healthy Pet Hospital last week. 

Thank you, Orange County Emergency Pet Clinic for sponsoring the training. 

The team participated in the presentation and were super engaged with answering questions. We talked about communication and creating core values. They even made their own values board. 

We had fun doing the e-collar and cotton ball exercise at the end ❤️😁

#southcoastvetsolutions
#cvpmsuperpower
#professionalspeaker
#vetmed 
#veterinarymanagement
#smallbusinessowner
#veterinarymedicine
#mswarrior
#hrprofessional 
#phrca 
#cvpm #scvmswebinars
#catfriendly
#ocpec #er4yourpets #healthypethospital
						
							...
						
					
				
				
											
								
		
					
		18	
	
		
					
		0	

													
					
									
			
		
	

	


	

		
			
						
		
			

					
					
				
					southcoastvetsolutions			
		
			

			

							
					
						View Instagram post by southcoastvetsolutions					
									
			
			

									
													
																Oct 4							
											
				
				
			

			
				
					Open post by southcoastvetsolutions with ID 18061910882578236				
							
		

		
			
		
	


		
		
			

									
						Last Sunday morning I presented at ASEC`s leadership symposium in Los Angeles and then I drove to Orange County to present at the SCVMA Team Member Symposium!

I had a great time at both events and I`m very honored to be part of both of them.

It was great to interact with the other speakers and attendees at both symposiums.

One of the things I love about my job is that I get to teach  veterinary professionals on a regular basis. 

#southcoastvetsolutions
#cvpmsuperpower
#professionalspeaker
#vetmed 
#veterinarymanagement
#smallbusinessowner
#veterinarymedicine
#mswarrior
#hrprofessional 
#phrca 
#cvpm #scvmswebinars
#catfriendly #asec2025
#scvmateammembersymposium
						
							...
						
					
				
				
											
								
		
					
		14	
	
		
					
		1	

													
					
									
			
		
	

	


	

		
			
						
		
			

					
					
				
					southcoastvetsolutions			
		
			

			

							
					
						View Instagram post by southcoastvetsolutions					
									
			
			

									
													
																Oct 3							
											
				
				
			

			
				
					Open post by southcoastvetsolutions with ID 18091413907835549				
							
		

		
			
		
	


		
		
			

									
						I am very excited for my October SCVMS Webinar! We are going to talk about travel documentation requirements that every veterinary hospital has to comply with whether they offer health certificates or not. 

Maria Morgan and Leslie Boudreau are going to talk about how many (and I mean many) hospitals issue incorrect documentation to their clients on a regular basis and how we can fix this.  

Many hospitals think because they don`t offer health certificates that they don`t have to worry about travel documents, but that is wrong! Every veterinary hospital is responsible to follow specific rules and guidelines when it comes to documentation regarding vaccines, microchipping, preventing zoonotic disease, and more! Even veterinary practices that do not offer pet travel services have a role to play in making sure that pets are not spreading diseases to other pets (or people) and assisting pet owners by issuing travel compliant documentation. 

Thursday, October 9th
10 am PST

Please register with the link below. 

https://southcoastveterinarymanagementsolutions.com/veterinary-practice-management-team-role-in-understanding-pet-travel-requirements/

As usual, this will be recorded and uploaded to my YouTube Channel,

#southcoastvetsolutions
#cvpmsuperpower
#professionalspeaker
#vetmed 
#veterinarymanagement
#smallbusinessowner
#veterinarymedicine
#mswarrior
#hrprofessional 
#phrca 
#cvpm #scvmswebinars
#catfriendly #pettravel
						
							...
						
					
				
				
											
								
		
					
		3	
	
		
					
		0	

													
					
									
			
		
	

	


	

		
			
						
		
			

					
					
				
					southcoastvetsolutions			
		
			

			

							
					
						View Instagram post by southcoastvetsolutions					
									
			
			

									
													
																Sep 27							
											
				
				
			

			
				
					Open post by southcoastvetsolutions with ID 18132729970460175				
							
		

		
			
		
	


		
		
			

									
						On Thursday I had the privilege to speak to the team at Community Veterinary Hospital about compassion, fatigue and communication. 

They had great interaction and it was a lot of fun. Thank you, Orange County emergency pet clinic for sponsoring my presentation. 

#southcoastvetsolutions
#cvpmsuperpower
#professionalspeaker
#vetmed 
#veterinarymanagement
#smallbusinessowner
#veterinarymedicine
#mswarrior
#hrprofessional 
#phrca 
#cvpm #scvmswebinars
#catfriendly
						
							...
						
					
				
				
											
								
		
					
		19	
	
		
					
		0	

													
					
									
			
		
	

	

	

	

			
	
			
			
								Follow on Instagram

Powered by WordPress.com.