- CA required sexual harassment prevention training for both employees and supervisors
- Train on providing excellent client service
- Train on Inter Staff communication
- Team building
- Set up phase training within hospital
- Assist in creating training manuals for different departments within the hospital
- Train existing managers to be able to do the above on their own
- Evaluate phone conversations and train team appropriately – turning phone shoppers into clients, proper phone etiquette, and other phone call needs
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