•  CA required sexual harassment prevention training for both employees and supervisors
• Train on providing excellent client service
• Train on Inter Staff communication
• Team building
• Set up phase training within hospital
• Assist in creating training manuals for different departments within the hospital
• Train existing managers to be able to do the above on their own
• Evaluate phone conversations and train team appropriately – turning phone shoppers into clients, proper phone etiquette, and other phone call needs

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