My November SCVMS Webinar is all about change management!
Samantha Millet, BS, CVPM is going to talk about change management in the veterinary industry. Change management is the process of guiding veterinary teams through new systems, workflows, technologies, and organizational changes while maintaining quality patient care and client satisfaction.
Successful change requires clear communication, staff engagement, effective training, and strong leadership.
This presentation will explore practical strategies for reducing resistance, building team confidence, and creating a culture that embraces continuous improvement. By prioritizing people alongside processes, veterinary practices can navigate change more effectively and achieve lasting success.
Thursday, November 12th at 10 am PST.
Register today!
Sam Millet has been in the veterinary industry for over 20 years, starting her career at
just 16. She earned her Bachelor of Science in Animal Science from the University of
Tennessee, Knoxville, and achieved her CVPM designation in 2022.
Sam is actively involved with VHMA and is passionate about mentoring colleagues.
Whether they’re pursuing their CVPM, growing in practice leadership, or developing
within her current organization. Having worked in both private and corporate practice,
she brings a well-rounded perspective to hospital operations.
With a deep passion for helping Practice Managers find joy and purpose in their roles,
Sam is dedicated to making hospital management both effective and enjoyable.