In April's SCVMS webinar, Lucy Nash is going to talk about the importance of educating our team members.
We know that every team member is essential to your team, but are you utilizing them in the best way for your clinic and your patients? Support staff annual turnover exceeds 23%, and often a concern from clients we hear is a lack of consistency.
This webinar explores how continued education and proper utilization of not just your DVMs can directly improve patient care, team engagement, and practice revenue.
Attendees will learn how education fuels utilization, drives engagement, and produces measurable business results, empowering clinics to invest in full team development all year long.
Thursday, April 9th
10 am PST
Register today!
Melissa Tompkins-Lewis, BS, CVPM, PHRca, CCFP
Owner, South Coast Veterinary Mangement Solutions
Lucy Nash is a licensed RVT, based in Southern California. She loves learning about the new and changing world of Veterinary Medicine, both inside and outside of a clinical setting. Lucy worked in various roles, with experience in general practice, shelter, emergency and physical rehabilitation medicine, experiencing the many faces of both corporate and private industry.
As a ‘burnout statistic’ herself, with a huge love for the industry, Lucy has a passion for helping fellow Vet professionals curate the career that they love for themselves and helping teams help each other. Her current role as a Community Partnership Manager with Hound allows her to share with and educate fellow members of the field about the benefits of employee engagement and retention, by sharing the importance of understanding and creating culture together.