The July SCVMS Webinar is all about AI!
Veterinary practices are being asked to do more with less, including managing communication, operations, and decision-making, often without additional staff or time. At the same time, AI tools are increasingly marketed as quick fixes, leaving many managers unsure what actually helps versus what adds noise.
This session focuses on practical, real-world uses of AI in modern veterinary practices. Building on content originally presented at the IVMA Power of Business Conference, the talk explores how practices can use AI and automation thoughtfully across operations, communication, and management to reduce friction and support daily workflows.
The emphasis is on clarity and execution, not trends or tools. This is an educational, experience-driven session designed for managers and leaders who want practical guidance they can apply immediately.
Learning Outcomes:
- Understand where AI can realistically support veterinary practices today and where expectations should be tempered
- Identify practical AI use cases across operations, communication, and management workflows
- Evaluate AI tools critically to avoid added complexity, cost, or team frustration
- Apply a systems-based approach to adopting AI that supports staff, consistency, and client trust
Thursday, July 9th
10 am PST
Presented by Brendan Baker
Brendan Baker is the Founder and CEO of PawthosX and a former multi-site veterinary practice manager and operator with a background spanning veterinary medicine, human healthcare, and emergency services. His experience includes years of hands-on work in clinical operations, workflow design, and management across high-pressure care environments.
His work focuses on helping practices adopt technology and AI in practical, responsible ways that reduce operational friction rather than add complexity. Brendan’s perspective is grounded in real-world operations, with an emphasis on systems that support teams, improve clarity, and fit the realities of daily practice life